Terms of Service

HIPAA Notice

Notice of Privacy Practices


This Notice of Privacy Practices explains how that information may be used and shared with others. It also explains your privacy rights regarding this information. This Notice is in full compliance with the Health Insurance Portability and Accountability Act, otherwise known as HIPAA. Please review it carefully.

SMP National Resource Center or Senior Medicare Patrol (hereinafter referred to as “SMP”) is required by law to abide by the terms of this Notice, to make sure that information that identifies you is kept private and to give you this Notice of our legal duties and practices with respect to information about you.

Uses and Disclosures of Personal Health Information

Below are descriptions of ways that we may use and disclose health information that identifies you. In some cases, examples are included, but not every type of use or disclosure of health information is described.

SMP may:

  • Investigate suspicions of fraud communicated by you and/or other users related to your healthcare management.
  • Provide you with reminders for health care services.
  • Allow access to your health information with someone you invite to access and view your health information (examples include, but are not limited to caregivers, family members, a person with the legal right to act for you and that has the legal authority to manage your healthcare and billing records and other related documents).
  • Allow access to your information, if necessary, to anyone and/or any agency that the law requires and when required by Federal, State, or Local law.
  • Notify, alert, and/or remind you about upcoming appointments.
  • Notify you about educational topics, health-related information, or services that may be of interest to you.
  • Cooperate with law enforcement officials for certain law enforcement purposes as directed by a court order, warrant, criminal subpoena or other lawful process.
  • When necessary to prevent or lessen a serious and imminent threat to the health and safety of a person or the public and the disclosure is to a person reasonably able to prevent or lessen the threat, pursuant to applicable law and standards.
  • Act in accordance with judicial or administrative proceedings, in response to a valid court order, administrative order, or other valid order.

Except for the purposes described above, we will use and disclose health information only with written permission from you. We will notify users of any changes to this list. For further information regarding SMP’s notification procedures, please review SMP Duties below.

If you believe your privacy rights have been violated, you may contact the SMP Privacy Office. You may also file a complaint with the Secretary of the U.S. Department of Health and Human Services. All complaints should be submitted in writing. SMP ADDRESS

SMP Duties

We are required to maintain the privacy and security of your health information.  We must follow the duties and privacy practices described in this Notice and give you a copy of it.  We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. This Notice is effective beginning Month, day, 2021. However, SMP reserves the right to change its Privacy Practices and this Notice, and to apply the changes to any information received or maintained by SMP prior to the date of the changes as well as any information received in the future. If the terms of this Notice are changed, a revised version will be available for review on our website and app. You may access the Notice by visiting our website at: www.SMPMedicaretracker.org or the app.

Complaints, Questions, and Requests

You may direct your questions about this Notice or SMP’s Privacy Practices, requests regarding your information or other privacy or confidentiality concerns to: